FAQs
General Information
Q: What is Ready Rigs?
A: Ready Rigs is an car camping rental company based on the Big Island of Hawaii. We provide fully equipped adventure vehicles designed for exploring the island's diverse landscapes, including rooftop tents, off-road capabilities, and essential camping gear.
Q: Where is Ready Rigs located?
A: We are located in Kailua-Kona, Hawaii.
Q: How do I book a rental with Ready Rigs?
A: You can book through Our website or contact us directly at info@readyrigs.life.
Q: What is the minimum rental period?
A: The minimum rental period is 1 night.
Q: Do you offer discounts for longer rentals?
A: Yes, we offer a 10% discount for rentals of 5 or more days.
Vehicle Information
Q: What type of vehicles do you offer?
A: Currently, we offer a 2023 Toyota 4Runner TRD Off-Road, fully equipped with a rooftop tent, off-road tires, lift kit, and 4-wheel drive.
Q: What equipment is included with the rental?
A: Our vehicles come with a rooftop tent, pull-out awning, onboard fresh water (for shower), refrigerator, camp stove, foldable table, camp chairs, plates, bowls, cups, mugs, French press, headlamps, pots, pans, silverware, and more.
Q: Is off-roading allowed?
A: Minor off-roading is permitted. Unnecessary or excessive off-roading is not allowed.
Q: How many people can the vehicle accommodate?
A: The rooftop tent comfortably sleeps 2 people, and an additional ground tent can accommodate 2 more people.
Q: Is there a mileage limit?
A: No, we offer unlimited mileage with our rentals.
Booking and Payments
Q: How far in advance should I book?
A: We recommend booking at least 14 days in advance to ensure availability and give you time to plan your trip.
Q: What are your payment terms?
A: We require a 50% payment at the time of booking, with the remaining 50% and a $1,000 deposit due 30 days prior to arrival.
Q: What forms of payment do you accept?
A: We accept all major credit cards.
Q: Is there a security deposit?
A: Yes, there is a $1,000 refundable security deposit. This hold is initiated the day before your arrival and released within 7 days of departure, provided there are no damages.
Insurance and Safety
Q: Is insurance included with the rental?
A: Yes, insurance is included with the rental price. Renters must provide proof of a valid driver's license and their own auto insurance.
Q: What happens in case of a breakdown or accident?
A: Roadside assistance is available via insurance. In case of an accident or breakdown, please call us immediately before contacting any other services.
Q: What if the vehicle is returned dirty?
A: Please remove all trash before returning the vehicle. There are no additional cleaning fees unless the cleaning required is outrageously excessive.
Q: Are there any age requirements for renters?
A: Yes, renters must be at least 25 years old and have a valid US driver's license.
Additional Services
Q: Do you offer additional equipment for rent?
A: Yes, we offer snorkel gear, bodyboards, and stand-up paddleboards as optional add-ons.
Q: Do you provide recommendations on where to camp and explore?
A: Yes, we provide a comprehensive guidebook with recommendations on where to camp, hike, snorkel, and explore.
Q: Can I bring pets?
A: Unfortunately, pets are not allowed in the vehicles.
Q: Is smoking allowed in the vehicle?
A: No, smoking is strictly prohibited in all our vehicles.
Q: What should I do if I return the vehicle late?
A: Late returns will incur an additional day's rental fee unless previously agreed upon.
Contact Information
Q: How can I contact Ready Rigs?
A: You can reach us via phone at (360)202-5339 or email at info@readyrigs.life. Our website is www.readyrigs.life.
If you have any other questions not covered here, please feel free to contact us directly. We're here to help you plan the ultimate car camping adventure on the Big Island!
